1

The expertise of
our team

Our team of experts is available to answer ALL your questions and to provide you with support, advice, and services.
2

Data entry
of your information

We handle the data entry of your paper or digital records, allowing you to save valuable time while avoiding errors.
3

Our VIP Support
Tools

These tools, exclusive to our clients, are available on our client portal. They make the management, tracking, and communication of your data more efficient.
4

The Xacte software
by PetalMD

Includes the setup and license for Xacte software by PetalMD, which manages operations with the RAMQ, along with all the benefits of this renowned platform.

Services offered

Based on your profile, discover the detailed list of all the services offered by the VIP Agency Plan.

Here are the features offered by Xacte software from PetalMD, included in the VIP Agency Plan.

Xacte

Free integration with Petal x
User license for the Xacte billing system, including, real-time error identification and calculation of amounts before sending to RAMQ x
User license for the Xacte mobile application, including automatic scanning of HIN (NAM) x
Automatic updates to integrate major new features of the RAMQ x
Analysis and popularization of the new RAMQ regulations that affect your billing x
Technical support by phone x
Online chat and technical support x
Customizable data entry grids x
Validation of data by experts to ensure compliance with RAMQ x
Canvassing with RAMQ and other professionals to adjust your billing x
Analysis of the account statements and application of the required corrections x
Contesting non-legitimate payment refusals x
Personalized follow-up of the corrections made with clear explanations x
Priority phone line and consulting service x
Reconciliation of admissibility reports and corrections of errors x
We archive all your materials for a period of 5 years. x

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multiple users?

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